B2B eCommerce has recently created some buzz in the retail industry. As per the US Department of Commerce, the B2B eCommerce industry has already grown four times more than the existing B2B industry. It is safe to say the eCommerce is steadily gaining prominence in the B2B world. Such a rapid stage of development is due to the rising popularity of several eCommerce and B2B eCommerce giants such as eBay, Amazon, and Alibaba.
With a steady increase in the sales revenue, several B2B ventures around the globe are stalwartly switching to the virtual world of eCommerce. If you too are planning to explore the eCommerce world, then the first thing on your list has to be hiring one of the best available B2B eCommerce businesses.
And while doing so, here are a few parameters you must undertake to rope in the right kind of expert Magento developers for your B2B business.
1. Identifying your B2B eCommerce requirements
If you have your B2B eCommerce requirements in place, choosing a good service should not be a problem. To get the right company on board, pay attention to the kind of customer experience you want to provide; keep in mind product images, descriptions, loyalty, custom pricing, marketing promotions, and several such details. And while you are at it, always remember that you are looking for an entire online store and not just a shopping cart. Considering all this, prepare a list of features you want and bucket them under the must-have features in your ecommerce platform.
2. Opting for cutting edge technology
Keeping a business up to date with the latest technology is no easy task. Consequently, you must opt for an ecommerce company and platform that is abreast of what’s trending in the tech landscape. You must aim at picking a service that is ready for the future and is easily updated. Nowadays, many successful B2B organizations extensively use technologies such as MEAN Stack and Full-Stack to grow their businesses. So choose a service that offers you with the latest technology, is reliable, and is easily upgradable
3. Customizable options must be available
It is common for a business to require different structures and customizations. Thus, choosing the right solution can give you the liberty to tweak the frontend and the backend of your business scalability. Keep in mind that the structural design of your ecommerce platform should be able to grow your business using a scalable setup. By choosing such a platform, you will have the freedom to minimize and maximize your business as per the market setup. The flexibility to access both the frontend and backend of your business anywhere you want should be an imperative part of your criteria.
4. Consider the end-to-end process
Ecommerce is only a part of the big picture. The story just begins after you take the customers’ orders on your ecommerce platform. After this, you will have to start fulfilling the order by giving inputs to the ERP system. Then, you will have to ensure your accounting department is well-informed about the payment gateway. Next, you will have to keep your customers and sales team informed about the order updates, and so on. Well, ideally, businesses have processes in place to look after all these. But with ecommerce complicating the scenario, you must consider a platform that can connect all these departments to systematize communications, which can eradicate costly and erroneous instances.
5. Looking for platforms offering multi-location stores
Being able to set up multi-location stores and marketplaces is important for a successful B2B ecommerce model. The right kind of platform will have an inbuilt feature, allowing you the flexibility to create multi storefronts where you can easily offer special promotions solely based on your set target audience. So pick a service that allows you to carry out such a task.
In conclusion, the right kind of ecommerce platform will provide you with all kinds of features that will make for commendable user experience. With an idea to make your business robust, give your company a rock-solid base through the right B2B eCommerce platform and observe an enormous growth for your ecommerce segment.